Our offices will be closed on April 1st, 2024, for the Easter holidays. Our sales point will be closed on 29 March.
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Responsibility
Defcon 5 is not responsible for any damage or loss, direct and / or indirect, arising from the sale of goods and services offered in the Defcon 5 catalog, also for delayed and / or non-delivery of the product, nor for the correspondence of the goods to the technical specifications, nor for any other fact not directly attributable to the Defcon 5.

Technical information
The technical information entered is derived from the information published by the manufacturers of the goods included in our catalog, therefore, reserves the right to modify / adapt the technical and dimensional information of the products in the catalog, based on what will be communicated by the manufacturers, even without no advance notice.

Product Availability
In the published product catalog, as the access and the possibility to submit online order modify the availability of the product in real time, Defcon 5 does not guarantee the certainty of assignment of the ordered goods.

Risk and Property
The goods are shipped in free port, insured with charge to customer; in the event that the goods were sent to the assigned port, upon indication of the customer, the risk is to be considered to be borne by the customer from the delivery of the goods to the forwarder from its warehouses.
At the time of delivery of the goods, the customer must verify the integrity of the packages and the quantitative and qualitative correspondence with what is indicated in the accompanying document.
In case of discrepancy, the same must be reported on the same accompanying document and confirmed, within seven days via email ( info@defcon5italy.com ), to Defcon 5 to the sale managers. Even in the presence of packaging intact, the goods must be verified within seven days of receipt.
Any hidden anomalies must be reported in writing by e-mail. Any report beyond the aforesaid terms will not be taken into consideration. For each declaration, the customer assumes full responsibility for what has been declared.

Orders
Orders are accepted only and exclusively via the Internet (online) or in writing ( info@defcon5italy.com ).
The customer who sends the order via the Internet, will receive, at the end of the procedure, a communication confirming the order, or by e-mail (E-mail), indicating the order number; in the hypothesis that, after the order has been sent, the order number does not appear (after a few minutes), the proposal will be considered as not accepted, for all legal purposes, even if for accounting, administrative or for product shortage.

Prices
All prices are VAT included.
Prices can be changed at any time without prior notice.

Payments
The goods supplied can be paid by Paypal, Visa, Mastercard or Bank Transfer in advance.

Images
All the images, although they reproduce the article more faithfully, are purely demonstrative, so could be that fetters and shades can be different from the original article.


We remain at your disposal for any clarification.

REV00/2022
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